Ride · For riders
Your journey.
One connection.
Ride is being developed to help people connect with eligible drivers for everyday journeys in Melbourne.
Here’s the experience we’re working towards. Public bookings are not yet available.
From your first request
to your destination.
The planned experience at a glance. Final availability and features will be confirmed before launch.
Request a ride
Choose a pickup and destination, then make a ride request through the platform when the service becomes available.
See your trip information
View relevant booking and trip details, including information about the assigned driver and vehicle where available.
Pay through the platform
Our planned experience includes payment through the platform. Confirmed prices, payment conditions and any fees will be shown before you book.
A considered experience
Clear information.
A way to ask for help.
Our approach includes giving riders useful trip information and a way to contact Ride about concerns.
Read about safety and supportTrip context
Relevant booking information is intended to help you understand your ride and check the driver and vehicle before travelling.
Privacy and permissions
Location information may be needed for trip functions. The permissions and data practices for the public apps will be explained before launch.
Support you can contact
You can contact Ride now with questions. Live-service support arrangements will be confirmed before public trips begin.
Rider questions
Before your
first Ride.
When can I download the app?
We’ll publish official download information when the Ride apps are ready. There are no public app download links on this website yet.
How much will a ride cost?
Pricing and any applicable fees will be confirmed and presented before booking once the service launches. This website does not publish fare estimates.
How will Ride use my information?
Our Privacy Policy explains this website and enquiry handling, and identifies app-specific details that must be confirmed before the public service launches.
Can I contact Ride before launch?
Yes. Email support@ridemobility.com.au with questions about Ride or our planned Melbourne launch.
Questions about your future Ride?
Our public contact is available for launch enquiries and questions about Ride.