General enquiries
Contact Ride
For questions about the company, the planned launch, or rider and driver information.
Contact & support
Let’s talk.
Have a question about Ride, interested in driving, or need to raise a privacy concern? Our public contact is below.
Ride is preparing to launch in Melbourne. This website does not take bookings or payments.
Driver interest
The first step
Tell us your name, preferred contact details and the Melbourne area where you would like to drive.
Please don’t send identity documents, licence scans or bank information with your first enquiry.
Privacy & data
Your information
For privacy questions, access or correction requests, or account and data deletion enquiries, email our privacy contact.
Explain your request and provide an email address we can reply to. If it relates to an app account, include the account email address. Please don’t send passwords or full payment details.
Concerns & feedback
Raise a concern
Use the support email to share feedback or a concern about Ride. Include a short description and relevant dates or references, if you have them.
Live-service incident reporting and support arrangements will be confirmed before launch. No response hours or emergency monitoring are promised.
Email Ride
Use this email for general enquiries, driver interest, privacy requests, concerns and feedback.
Copy the address and email us using your preferred email service.
In immediate danger or an emergency, call Triple Zero (000).
Ride’s support email is not an emergency service and is not a substitute for emergency assistance.
Before you send
A little context
helps us help.
Keep it relevant
Tell us what your enquiry is about and how we can contact you. Please share only the personal information needed for your request.
Keep sensitive information private
Do not include passwords, full card numbers, security codes or identity documents in a general email.
Know who you’re contacting
You’re contacting Ride, the brand operated by RIDE MOBILITY TECHNOLOGY PTY LTD in Australia.